How Do I Speak To An Australian On Foxtel?

Is Foxtel open on weekends?

Foxtel Regular Business Hours Weekends: The customer service department is open Saturday 10:00 am – 6:00 pm and Sunday: Closed.

The business center is closed on Sunday.

In the event a holiday falls on a weekday or weekend, Foxtel is closed for business..

How can I speak to Telstra in Australia?

Residential customers can call Telstra 24×7 for general enquiries, help, and service support by dialling 13 2000, at any time. For customers needing accessibility assistance, you can dial Telstra Disability Hotline at either 1800 068 424 (voice), or 133 677 (TTY). Telstra also offers a disability support enquiry form.

How do I complain to the NBN?

by phone to 1800 687 626 • by mail Locked Bag 27, Gold Coast MC, 9726 • by fax to Complaint Team 1800 106 033. nbn will seek to acknowledge written complaints within 2 working days.

Is Foxtel now free for Telstra customers?

Telstra partners with Foxtel and customers get Foxtel Now free for a year. Telstra has today announced a partnership with Foxtel which will give mobile customers a free 12-month subscription to content packs from online streaming service Foxtel Now.

What is Foxtel phone number?

810 61 3 8325 2701Foxtel/Customer service

Is Foxtel owned by Telstra?

Foxtel is owned by News Corporation Ltd (65%) and Telstra Corporation Ltd.

How much is Foxtel with Telstra?

$69/mth after 12 mths. Min cost $355. (incl. $100 professional install + $35 connection fee + $150 iQ4 box).

How do I speak to an Australian at Foxtel?

Phone: 1300 130 799.Phone: 1300 657 346.Phone: +61 3 8325 2701.TTY: 133 677 then enter 131 999.Speak and Listen: 1300 555 727 then ask for Foxtel.Phone: (02) 9813 6000.

Where is Foxtel head office?

North Ryde, AustraliaFoxtel/Headquarters

How do I complain to Foxtel?

You can call us on 1300 660 174. We’re available from 9am to 9pm on Monday to Friday and from 10am to 8pm on Saturday to Sunday. You can email us your complaint by filling out the complaints form on our website here. You can fax your complaint to us at (03) 8325 2311.

Can you contact NBN directly?

Contact your service provider if you have a concern or complaint about the installation, connection, repair or operation of your internet or phone services provided over the NBN. … If your complaint is related to the NBN infrastructure, your provider will work directly with NBN Co on your behalf to fix the problem.

What is the difference between Foxtel and Telstra Foxtel?

Re: Foxtel Telstra vs Foxtel Pretty much the only two differences are that Foxtel From Telstra is billed by Telstra instead of Foxtel directly and the MyFoxtel app is missing the ability to change your packages in the app – but it can be mostly done via Telstra MyAccount.

How do I contact Telstra complaints from Australia?

contact us by one of the following methods:Phone: Please call the appropriate number and say “complaint”Personal Services.13 2200.Business Services.13 2000.Calls from Outside Australia.+61 2 9396 1193.TTY Calls:More items…

How do I contact Foxtel now?

GIVE US A CALLNew customers: 1300 130 799. Monday to Friday: 9am to 7pm. … Existing customers: 1300 557 023.Billing enquiries. … Package change. … Technical support – TV. … Technical Support – broadband and home phone. … TTY: Call 133 677 then enter 1300 557 023.Speak and listen: Call 1300 555 727 then ask for Foxtel.

Is there an ombudsman for Foxtel?

Telecommunication Industry Ombudsman (TIO) – if your complaint relates to Foxtel’s home phone and broadband products or services – 1800 062 058. … Office of Fair Trading (OFT) – in your state or territory, if your complaint relates to a technical fault, billing or credit management issue on your TV service.

Does Optus have a call Centre in Australia?

Optus. “Optus has customer contact centres in Adelaide, Melbourne, Sydney, India and Philippines that manage both telephone and online customer queries.

What time can I ring Telstra?

For general enquiries call 13 2000. Available between 8am-9pm AEDT 7 days a week.