Question: Are Telstra Late Payment Fees Legal?

“The law in this country says that if you charge a late payment fee, unless it’s a genuine pre-estimate of the loss to the company caused by the late payment, then it constitutes a penalty and can’t be enforced,” he explained..

How much is a Telstra late fee?

If you don’t pay your bill by the due date, you’ll be charged with a late payment fee of $15 (including GST). Late payment fees are a standard industry practice, designed to recover costs associated with processing late payments.

What happens if you don’t pay Telstra bill?

If you don’t pay your bill, you are breaking the contractual terms you signed up for, and incurring a debt. Telstra (or any supplier in this situation) can apply to have you declared bankrupt, to get their money, and/or to have your salary/wages garnished to pay back what you owe. … Don’t simply stop paying your bill.

What happens if you pay your phone bill late?

With most credit scoring models, late mobile payments won’t have an impact on your credit score unless the account goes to collections or the service provider charges off the debt. Depending on the provider, this likely won’t happen if you miss just one payment.

How do I report a payment to Optus?

My Optus appOpen My Optus app.Tap Billing.Tap Report a payment.Select how the payment was made (e.g. Credit card) and click OK.A successful confirmation message will appear, and any restrictions will be automatically removed.

Can Optus charge late fees?

A late payment fee is charged to your Optus account when the bill has not been paid by the due date. The late payment fee is $15. Avoid being charged a Late Payment fee by paying your bill by the due date. … Home phone and broadband accounts not paid using direct debit can incur a $2.20 processing fee.

Can I get an extension on my Telstra bill?

To request an extension, sign in to the My Telstra App with your Telstra ID and password, tap Payments, select the relevant account and tap ‘Request payment extension’. Sign in to your My Account using your Telstra ID and password. You’ll find the payment extension request under the Bills & Payments tab.

Can I pay my Telstra bill in installments?

Re: Pay installments As long as your account balance is zero (or in credit) by the due date of a bill, the account will be considered fully paid and no late fees apply. You can make multiple payments (of any amount) into your account, any time you choose, by using the standard payment methods.

Can you go to jail for not paying a phone bill?

While you cannot go to jail for failing to pay your phone bill, there are several penalties that you’d do best to avoid: Disconnected Service – Your service may be cut off, and the only call you might be able to make is for a 911 emergency. … Low Credit Score – Ignoring paying phone bills can ruin your credit score.

Can you pay off a Telstra bill?

You can pay in person in a Telstra store or at a post office. You’ll be charged a $1 (including GST) fee for payments made in person. You can pay over the phone by calling 1300 369 666.

Can you legally charge late fees?

Late fees, in general, are perfectly legal to charge customers. … If you ever end up in court and have to defend your late fee charge, you want it to be reasonable or it could make your business look deceptive. Also, it’s essential to notify customers of your late fee charge before offering your services to them.

How much can I charge for late fees Australia?

As an example, if you charge 10% interest rate on an account that was overdue on $1,000, the annual interest would be $100. You would then divide that by 12 to get a monthly overdue charge of $8.33.

What is a hidden fee?

Hidden Fees These are called hidden or undisclosed fees, which may be a one-time charge and may appear in fine print on a contract. These are charged by a variety of companies such as banks, credit cards, cell phone, cable and Internet providers, brokers and insurance firms, and those in the travel industry.

Are Telstra bills paid in advance?

Re: Month in advance If you have changed to a different plan you then get a charge for the same period as the credit for the new plan which brings you back to being paid for the month. You will then get charged your normal month in advance, as each bill has you pay your monthly fees so you are in advance.