Quick Answer: How Do You Deny A Discount Request?

How do I ask for a refund?

Just simply asking for a refund, explaining the problem to the best of your ability, and saying please and thank you should be enough.

And if it isn’t, they’ll let you know what else needs to be done.

If you are the least bit considerate, you don’t need to worry about it..

What is no refund policy?

A no refund policy is a statement explaining that your business will not provide compensation for purchased products or services that customers return. … All sales are final policy — states that once customers make a purchase, they will not be able to return that item for a replacement or refund.

How do I politely decline a refund request?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, “I looked into your situation and our refund policy does not allow one in this case.” Consider indicating that you spoke to a manager to add to the authority.

How do I decline a request?

Their best tips are below.Genuinely hear their request. … Focus on what you CAN do. … Be gentle and provide next steps. … Don’t waste time, but don’t burn bridges either. … Decline with gratitude. … Offer alternatives. … Position yourself as the expert. … Be clear, transparent and upfront.More items…•

How do you say no to a professional request?

Here is how to say no in the workplace:Allow 24 hours before replying. This is enough time to decide if you really want to take on the request and if you are able to fit what is being asked into your schedule.Do not go overboard with the apologies. … Make the best use of your time. … Set boundaries.

How do you politely decline an invitation without giving a reason?

Newman gave some alternate responses you can use:“Thank you for thinking of me. I would love to be there, but can’t.”“Wish I could, but it is not possible for me to attend.”“I’m already busy that day/evening/weekend.”“Oh, too bad for me. I’m going to miss all the fun!”

How do you graciously say no?

How to Say “No” GraciouslyYou can be considerate and respectful – and still say no to a colleague. … Think before you respond. … Accentuate the positive. … Give a reason when possible—not a fabrication. … Be straight about the future. … Listen to their response. … Stand your ground. … “No” language examples.

How do you say no discount to customers?

As for your discount request, I’m sorry to say that we don’t offer discounts. We believe that our service offers more value for your money and it will be unfair to our other customers if we make an exception. Let me know if I can send you the contract.

How do you handle a customer requesting a refund?

Step 1: Handle the Matter Quickly. … Step 2: Investigate the Facts Thoroughly. … Step 3: Consult Your Refund Policy. … Step 4: Look for a Non-Refund Remedy. … Step 5: Make a Reasonable Decision. … Step 6: Follow Up With Your Decision and Clear Steps. … Step 7: Ask for Some Feedback. … Step 8: Review Your Refund Policy.

How do I decline a discount request?

Tell them you don’t offer discounts, with a good reason why. If your company does not allow discounts, then naturally you’ve to got to say that. But be prepared with a good reason why. Simply telling your prospect “no, I can’t” isn’t going to win you many deals.

How do you politely reject a deal?

How to Politely Decline a Sales OfferThank the Person.Deliver the News Directly.Explain Your Reasoning.Suggest Other Ways of Partnership (If Appropriate)Keep the Professional Tone of Voice.Don’t Explain Rejection with Price.End Your Email Appropriately.Rejection with a Willingness to Receive Other Service Offers.More items…•

How do you say no respectfully?

You can simply respond, “no,” but if you feel like adding more, you can still be respectful while keeping it simple. You could say, “I’m sorry, that just won’t work for me.” Another way to say no is simply, “No, I can’t do that.” If someone asks if they can buy you a drink, feel free to just say, “No, thanks.”