Quick Answer: What Lights Should Be On My Telstra Modem?

What happens if I reset my Telstra modem?

Re: If I reset my modem.

If you do factory reset, all configuration you have done before (such as port forwarding rules, DMZ setting, firewall settings, static IP reservations, etc) will be reset.

I would sugest you write those configuration down before resetting, therefore you can re-confgure them..

How do I reset my Telstra Gen 2 modem?

Re: How do I do a factory reset on a Telstra smart modem? To reset modem press the reset button located just below power button for about 10 seconds using a bent paperclip while modem is powered on. Modem should reboot resetting everything to factory defaults including WiFi SSID and password.

What does orange light mean on modem?

There are different signs on the router that represents power, internet connection with ISP, and WiFi network. … If the light is for the WiFi network, that means your WiFi is disabled on the router and you need to turn it on.

What Colour should the lights be on my Telstra modem?

What do the lights on your Telstra modem mean?FunctionLED ColourDescription of OperationSignal / BackupSolid GreenGreat 4G SignalSolid OrangeGood 4G SignalSolid RedPoorOffNo 4G Signal17 more rows

What lights should be on NBN modem?

Popular SearchesLightIndicatorMeaningPowerFlashing greenYour nbn connection box is starting up.OpticalOffSomething external has disabled your nbn Connection BoxSolid redYour nbn Connection Box has lost connection with the network.Solid greenYour nbn Connection Box is connected and working properly.18 more rows

Why is my internet not working?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

How do I reset my Telstra Smart Gen 2 modem?

To reset modem press reset button for at least 10 seconds while modem is powered on. Modem will reboot resetting all settings including password to factory defaults.

Why is my modem in backup mode?

If online light is magenta it indicated that the modem is in backup mode because modem can’t authenticate with server. This can be caused by a number of faults including a network or link fault. If you have an ADSL connection check that correct username and password have been entered.

What does the blue light mean on my Telstra modem?

Have spoken to Telstra Support who informed me they need to monitor the internet for 48 hrs and that the blue light means the modem is struggling to connect to the NBN.

What do lights on router mean?

The LEDs on your router indicate the status of the connection between your router and the devices that are connected to it. They also indicate the status of your Internet, Wi-Fi, Ethernet, and WPS connections. Power LED.

How many lights should be on on my modem?

1. Look to see which lights are lit up on your modem. There are many different varieties out there, but most will at least have at least four green lights labeled send, receive, online, and PC activity or something similar. 2.

What do I do if my NBN isn’t working?

Here’s what to do if there’s no dial tone on your home phone that’s connected to the nbn network.Check for outages. Make sure there are no phone outages in your area. … Try these troubleshooting steps. Make sure all your phone handsets are properly hung up. … Restart your modem. … Restart your nbn Connection Box.

Is the NBN connection box a modem?

Fixed Wireless, Fibre to the Curb (FTTC), Fibre to the Premises (FTTP), and Hybrid Fibre Coaxial (HFC) all have a nbn™ installed device that acts as the modem. This means these connections only require a router for WiFi.

What lights should be on modem?

What do the lights on my modem mean?LAN: A blinking green light is normal. This indicates traffic/usage on the local network.INTERNET: The internet light should never be on.ADSL: A solid green light indicates a good Internet connection. … POWER: A solid green light indicates the unit is properly connected to power. … Related Topics.

What do the lights on your Telstra Smart Modem Gen 2 mean?

The above photo shows back LEDs of a newly connected Telstra Smart Modem Gen 2 with Online light is orange (newdsluser)….What do the lights on your Telstra Smart Modem Gen 2 mean?LEDLED BehavioursCauseMOBILE SIGNALOrange/YellowOK signalRedPoor signalOffTelstra network unavailablePHONE (SIP Mode)GreenRegistered32 more rows•Sep 11, 2020

Why is my Telstra smart modem not working?

Restart your modem: Remove the power cable from your modem for 10 seconds, then plug it back in. Wait 1-2 minutes for the modem to settle and go ‘green’, now check to see if your devices are connecting. This is a ‘reboot’ and can often solve connection problems.

How do I reboot my NBN modem?

This is done by:Keep the wireless router powered on.Locate the RESET button at the back of the wireless router.Hold the RESET button for 10 to 15 seconds, the lights at the front should start blinking, this is when you can let go.Wait about 5 minutes for the router to boot up again and try the connection.